At Vamos AI Solutions, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Statement explains how we collect, use, store, and safeguard the information you provide when using our AI-powered services.

1. Information We Collect

We may collect the following types of information when you interact with our AI systems, platforms, or communication channels:

Phone Numbers: Used to communicate with you, deliver requested services, and enable SMS or automated messaging features.

Text Messages & Message Content: Includes messages you send to or receive from our AI systems. This information helps us provide accurate responses, improve our services, and support quality assurance.

Usage Data: Non-personal data such as timestamps, message history, and system interaction logs to help diagnose issues and improve performance.

2. How We Use Your Information

We use your information to:

Provide AI-driven communication and support services.

Improve and train our AI models in a privacy-conscious manner.

Maintain system security, reliability, and performance.

Respond to requests, automate workflows, or deliver customer support.

Comply with legal requirements or enforce our service policies.

3. How We Protect Your Information

Vamos AI Solutions uses industry-standard safeguards to protect your data, including:

Encrypted data transmission

Access controls and authentication measures

Secure data storage practices

Regular security reviews and monitoring

We do not sell or rent your personal information to third parties.

4. Using Your Information

We may use your information only in the following circumstances:

Service Providers: With trusted partners who help deliver or support our services (e.g., SMS platforms, cloud providers). These partners are required to protect your data.

Legal Requirements: If required by law, regulation, or to respond to valid legal requests.

Security Protection: To prevent fraud, abuse, or security threats.

We do not use your information for advertising purposes.

5. Data Retention

We retain personal information only as long as necessary to:

Fulfill the purpose for which it was collected

Support legal or operational obligations

Improve and maintain service quality

You may request deletion of your information at any time (see Section 7).

6. Children’s Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect information from children.

7. Your Privacy Rights

Depending on your location, you may have rights such as:

Accessing your stored data

Requesting correction or deletion

Opting out of automated communications

Withdrawing consent

To exercise these rights, contact us at: [email protected]

8. Changes to This Privacy Statement

We may update this Privacy Statement as needed. Updates will be posted with a revised effective date.

9. Contact Us

If you have questions or concerns about this Privacy Statement, reach out to us at:
Vamos AI Solutions
Email: [email protected]
Website: www.usevamos.com